These terms set out how Get Marketing Online Ltd ("we", "us") provides services to clients ("you"). They apply alongside any written proposal or statement of work we agree together. In the event of any inconsistency, the proposal or statement of work takes precedence.
1. Services
We provide digital marketing services including website design and development, search engine optimisation (SEO), pay-per-click advertising management (PPC), and website hosting and care plans. Specific deliverables are set out in the proposal or statement of work for your project.
2. Fees and payment
Project fees are fixed in the proposal and typically billed 50% on engagement and 50% on launch, unless otherwise agreed. Monthly services (SEO, PPC, hosting and care) are billed monthly in advance. Invoices are due within 14 days of issue unless otherwise stated.
3. Ad spend (PPC)
For PPC services, our management fee is separate from your advertising budget. Ad budget is paid directly by you to the relevant advertising platform (e.g. Google Ads). We never take a percentage of ad spend.
4. Term and termination
SEO retainers have a minimum initial term of three months, after which they continue on a monthly rolling basis with 30 days' notice to cancel. PPC and care plan retainers are monthly rolling from the start, with 30 days' notice to cancel. Project work is terminated on completion of the agreed deliverables.
5. Intellectual property
On full payment for a project, you own the final deliverables (website code, content we've written for you, designs created for you). We retain ownership of any proprietary tools, frameworks or internal processes used to produce those deliverables.
6. Confidentiality
We treat any non-public information you share with us as confidential, and will not disclose it except as required to carry out the services or by law.
7. Liability
To the fullest extent permitted by law, our total liability under any engagement is limited to the fees paid by you to us for the services giving rise to the claim in the 12 months preceding the claim. We accept no liability for indirect, consequential or special losses. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
8. Third-party platforms
We rely on third-party platforms (e.g. Google, Vercel, Webflow) to deliver our services. We are not liable for platform outages, algorithm changes or policy decisions outside our control.
9. Governing law
These terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact
Get Marketing Online Ltd, company no. 11670996, registered office 70 Grange Road East, Wirral CH41 5FE. Contact: hello@getmarketingonline.co.uk.